Team chat: one place for the whole team to talk
Channels, DMs and @mentions — plus comment threads that attach straight to the deal, project or incident they're about, instead of scattering across five different apps. Free for your whole team, on every OpSemble plan.
What you get
Channels & DMs
Topic channels for teams or projects, plus direct messages for quick 1:1 conversations. Browse the channel directory, join what is useful and leave what is not.
@Mentions
Tag a teammate and they're notified instantly, in-app and by email digest. @channel reaches everyone in the channel, @here only the people online right now.
Record-linked threads
Comment directly on a deal, project, H&S incident or quality document — the conversation stays attached to the record, not buried in a channel.
Workflow & automation
Post a message automatically when a workflow fires — a deal closes, a risk is raised, an invoice is paid.
Catch me up
Back from a day off? One click summarises what was said since you last read the channel, each point linked to the message it came from — in the channel, on a thread, or by asking the assistant.
Digest, preferences & push
A daily summary of what you missed, granular control over what pings you in real time and what waits, and push notifications to your phone for the categories you choose — even with the app closed.
Try a channel — right here
Mention a teammate and send a message. Demo — sample data, resets on reload
Conversations that stay attached to the work
Because Comms runs on the same core as every other module, a thread on a CRM deal or an H&S incident isn't a separate app you have to open — it's right there on the record, visible to anyone with access to it, and covered by the same audit log.
More than a chat box
Real-time where it helps, and a proper announcement tool for the things everyone has to see.
Live presence & typing
See who’s online and who’s typing, with messages, edits and pins arriving instantly — real-time, not a page you keep refreshing.
Announcements you can prove
Publish to everyone or a department and see exactly who has acknowledged — a completion breakdown that turns “did everyone read the new policy?” into a report. Remind chases whoever has not acknowledged, once a day, and the assistant will draft the announcement from your notes.
Slack forwarding
Mirror a channel out to Slack, so teams that still live there stay in the loop without anyone missing a message.
Search, pins & project channels
Search across every channel you can see, pin the messages that matter, and get a private channel spun up automatically for each new project.
Team Chat Without Another Silo
The problem with bolting Slack onto a small business isn't the chat — it's that decisions end up trapped there. The conversation about a deal lives in a channel; the deal record lives somewhere else; and in six months nobody can reconnect the two.
OpSemble's comms are record-linked: a thread can hang off the deal, the project, the incident or the quality document it's about, so context stays attached to the work. Channels and DMs cover everything else, the AI assistant can answer from business data right in the conversation, and the daily digest keeps people out of notification debt.
Comms is free on every OpSemble plan — not a per-seat line item. If you're paying for a chat tool alongside your business systems, this is one subscription that simply stops.
Frequently Asked Questions
Is Comms a replacement for Slack or Teams?
For most SMEs, yes — channels, DMs, @mentions and notifications cover day-to-day team chat. The difference is that Comms threads can attach directly to a CRM deal, project, H&S incident or quality document, so the conversation stays with the record it's about.
Can I comment on a record instead of a channel?
Yes. Any CRM deal, project, H&S incident or QMS document can carry its own comment thread — anyone with access to that record sees the discussion alongside it.
Does Comms connect to workflow automation?
Yes. The same workflow builder that powers automation across OpSemble can post a message to a channel automatically — a deal closes, a risk is raised, an invoice is paid.
Will I be flooded with notifications?
No. Notification preferences are per-channel and per-type, a daily digest rolls up what you missed instead of pinging you for everything in real time, and push to your phone is opt-in per category. Only an urgent announcement or an escalation stays on the screen until you dismiss it.
Is Comms real-time?
Yes. Messages, edits and pins arrive instantly over a live connection — not by refreshing — and you can see who is online and who is currently typing.
Can I send company announcements and see who has read them?
Yes. Publish an announcement to everyone or to a department and track who has acknowledged it, with a completion breakdown — useful when everyone has to see a new policy. You can also mirror a channel out to Slack, search across channels and pin key messages.
One platform. Only the modules you need.
Comms is free and included on every plan — no seats to allocate, no extra bill. It's already there alongside CRM, Projects, HR, Health & Safety, Quality and Training.
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